Training Services

K-Suria Training & Educational Resources (K-TER) 

K-TER offers a fantastic range of training courses. Whether you have an individual who would benefit from some one to one coaching, line managers who need some supervisory skills training or senior managers who need training to increase their confidence in managing performance or otherwise in chairing grievance hearings, our courses can be tailored to deliver what you need, when you need it and in exactly the style that suits your organisation.

Individual or group training sessions are available. 

To find out more about training and development services we offer, please contact us




2011 TRAINING CALENDER

Time: 9am – 5pm


Venue: Mind Resources Training Centre, Mid Valley, Kuala Lumpur


Buffet Lunch at Boulevard Hotel.


Code

Title

Description

Date

Fee (RM) per person


ILM2

(One Day) Intensive Leadership for Team Leaders


- COMPLETED -

The program features positive behavioral models within today’s competitive business environment.


17 Feb

680.00

SMA2

Holistic Stress Management


- COMPLETED -

This program covers the stress factors that directly affect personal productivity and overall health.


24-25 Feb

1,280.00

CPL3

Creative Problem Solving

Mental readiness for creative problem solving skills


- COMPLETED -

This workshop covers problem solving techniques based on the conceptual model of interacting 4P’s model: People, Process, Product and Place (work environment), and a Simple A.C.E approach)


3-4 March

1280.00

CEM3

Effective Customer Engagement Skills


- COMPLETED -

This is a one-day workshop with a high impact, accelerated learning program that equips customer service front-liners with the fundamental tools and skills to manage any situation.


14-15 March

680.00

PSM3

Developing Presentation Skills


- COMPLETED -

This program is designed using the P.O.I.N.T. model to enable participant to communicate with others confidently, effectively and persuasively, by using a series of presentations that Inspire, Inform & Influence, Anytime & Anywhere.


17-18 March

1,160.00

CSD3

Consultative Selling Skills


- COMPLETED -

To compete in today’s market, salespeople need to develop a substantive approach to selling that will get them past the barriers. The most common malaise amongst salespeople is the habit of talking too much and listening too little. Successful selling should be a balance of listening to customer requirements, asking questions and providing solutions.

21-22 March

1,280.00

EWN4

(One day) Essential Business Writing

Well written document in plain good business language reflects well on our individual competence, integrity and credibility. This one day intensive program provides the essentials.


6 April

680.00

PIH4

Professional Image Management & Etiquette

 

Professional image is not merely wearing the clothes of a ‘corporate image’ but also includes good character, integrity, fairness, and a determination to do what is right.


The workshop is highly practical, with extensive individual and group simulations. Lectures will be reinforced with practical grooming application.


7-8 April

1,280.00

ICL4

Power of Influential Communication

This workshop covers the principles of influential communication; the techniques to communicate effectively and accurately.


11-12 April

1,280.00

MIM4

Managing Innovation

Innovation and creativity aren’t just about vision and passion. They are about technique and perseverance as well. When we couple passion with solid techniques and craftsmanship, we can make our vision come to life.


21-22 April

1,280.00

ILM4

(One Day) Intensive Leadership for Team Leaders


The program features positive behavioral models within today’s competitive business environment.

25 April

6,80.00

WIM4

Work Place Interpersonal Skills

This program helps you to organize, manage and realize your potentials for greater work performances to improve productivity. It enhances inter-personal skills, people skills, communication and other inter-active skills.


28 – 29 April

1,280.00

PPL5

Priority Planning – Personal Effectiveness

The pragmatic ways of managing changing priorities, dealing with people and creating work-flow to balance multiple tasks proficiently with tools.


5 – 6 May

1,160.00

EIM5

Emotional Intelligence

Emotional Intelligence encompasses the following five characteristics and abilities: Self-awareness— Self-regulating – Self-motivation-- Empathy—and Managing Relationships.  This program will focus on the competencies required to improve the possibility of personal and professional success at work.


12 -13 May

1,280.00

 

Coming Soon…

1.       Conflict Management

2.       Result Driven Supervisory Skills

3.       Executive Report and Business Writing

4.       Handling Telephone Complaints


Includes a Buffet Lunch at Boulevard Hotel, Tea & Coffee Breaks, Course Notes & Mind Resources’ International Certificate of completion.

Most workshops’ training are supported by Mind Resources DVD programs.


For more information and to reserve your seats, contact us.


Details of offered are subject to change.